Reservation and Cancellation Policies


Travelers that wish to avoid the 10 day quarantine in the pre-travel COVID-19 test program must have negative results prior to boarding their plane, and must also (1) Download either the AlohaSafe Alert application or another Google-Apple Exposure Notification System application (2) Or enable their exposure notification setting on their mobile device.

A 72-hour pretravel testing program began on October 15th. Here is a link that describes the requirements of travel to Hawaii. Be sure to read through the FAQs that clarify the rules.

During a press conference on November 19, Governor David Ige announced that starting November 24, travelers wishing to bypass the 14-day mandatory quarantine must have their negative COVID-19 test results - from a trusted testing partner - prior to departure for the State of Hawaii. ONLY tests performed at sites approved by the State of Hawaii will be accepted (see the above website for a complete list of testing sites).

IMPORTANT: If test results are not available before boarding the final leg of the trip, the traveler must quarantine for 14 days or the length of the stay, whichever is shorter. Travelers will not be able to avoid the 14-day quarantine even if they receive a post-departure negative test.

The new policy applies to domestic transpacific flights and international flights departing from locations in which the State of Hawaii pre-testing programs are in place. 

When you arrive on Maui you will be asked for the name, address, and permit number of The Star Lookout which are: 622 Thompson Road, Kula, HI 96790; Permit Number Ordinance #3627; Bill No. 14; CP 2002/0009.


Reservations are confirmed upon receipt of a 50% deposit. The balance is due 30 days prior to arrival. We will charge the balance to the credit card on file that is used to pay the deposit. Reservations made within 30 days of occupancy must be paid in full at the time of booking. The deposit, less a cancellation fee of $100, is refundable up to 14 days prior to the arrival date. For reservations canceled within 14 days of arrival, the deposit (less the cancellation fee) is refundable only if we are able to refill the reserved dates.

There is a maximum occupancy of 4 guests.


Check-in Time:  3:00 p.m.

Check-out Time:  11:00 a.m.

No pets, please!


Many of our guests seek the tranquility and calm of The Star Lookout.  It is the ideal location for quiet reflection.  We do not allow parties or gatherings that disturb the peaceful nature of The Star Lookout.  Loud music and raucous behavior are not permitted.  Thank you for your understanding.




$275/night plus 14.42% Hawaii Taxes. Minimum 2-night Stay