Reservation and Cancellation Policies
SPECIAL COVID-19 ANNOUNCEMENT, OCTOBER 8, 2020:
A 72-hour pretravel testing program will begin on October 15th. Here is a link that describes the requirements of travel to Hawaii. Be sure to read through the FAQs that clarify the rules. https://www.hawaiitourismauthority.org/covid-19-updates/
Please note that if you do not receive your negative test results prior to arriving in Hawaii that you will have to quarantine until your negative test results come back. You will not be allowed to leave the property when you are quarantined.
Travelers must have an FDA-approved nucleic acid amplification test (NAAT), performed using a nasal swab, and can show proof of negative test results from a CLIA certified laboratory. ONLY tests performed at sites approved by the State of Hawaii will be accepted (see the above website for a complete list of testing sites).
When you arrive on Maui you will be asked for the name, address, and permit number of The Star Lookout which are: 622 Thompson Road, Kula, HI 96790; Permit Number Ordinance #3627; Bill No. 14; CP 2002/0009.
Reservations are confirmed upon receipt of a 50% deposit. The balance is due 30 days prior to arrival. We will charge the balance to the credit card on file that is used to pay the deposit. Reservations made within 30 days of occupancy must be paid in full at the time of booking. The deposit, less a cancellation fee of $100, is refundable up to 14 days prior to the arrival date. For reservations canceled within 14 days of arrival, the deposit (less the cancellation fee) is refundable only if we are able to refill the reserved dates.
Check-in Time: 3:00 p.m.
Check-out Time: 11:00 a.m.
No pets, please!
Many of our guests seek the tranquility and calm of The Star Lookout. It is the ideal location for quiet reflection. We do not allow parties or gatherings that disturb the peaceful nature of The Star Lookout. Loud music and raucous behavior are not permitted. Thank you for your understanding.
$275/night plus 14.42% Hawaii Taxes. Minimum 2-night Stay